Hero

Frequently Asked Questions

Shop Hours & Location

We are located at 843A Gilman Street, Berkeley, California 94710.

We are open Thursday through Monday, 10 AM to 6 PM. Holiday hours may vary—please check our website, follow us on social media, or call us for updates.

Yes! Currently, our apparel is available online, with additional products coming soon

Purchases & Returns

We accept returns within 30 days of purchase, provided items are unused and in their original condition. Custom-fitted items are non-refundable.

Yes, most of our products come with manufacturer warranties. Contact us for specific details regarding your purchase.

Yes, we offer gift cards both in-store and online—perfect for ski and snowboard enthusiasts!

General Store Questions

We carry a wide selection of skis, boots, bindings, poles, helmets, gloves, goggles, wax, bags, boot dryers, and tuning tools.

We stock top brands, including Armada, Atomic, Black Diamond, Blizzard, Dalbello, Elan, Fischer, Head, K2, Kästle, Lange, Nordica, Phaenom, Salomon, Stöckli, Tecnica, Völkl, and more!

We currently carry hybrid ski equipment designed for skiers looking to explore backcountry terrain. We do not sell “true” touring gear at this time.

At this time, we are a ski-only shop. However, who knows what the future holds!

We occasionally sell used equipment during our Fall Parking Lot Sale, held in late August or early September.

No, but we can help you find ways to repurpose or dispose of old equipment responsibly.

We offer accessories for children, such as gloves, goggles, and helmets. While we don’t sell kids ’skis, we have a great rental selection, including seasonal rentals.

Yes! We’re always looking for ski and outdoor enthusiasts to join our team. Visit our Jobs page for more details

Yes, sign up for our mailing list or follow us on social media to receive exclusive offers and discounts.

Bootfitting

Yes, bootfitting is by appointment only. Walk-ins are not accepted at this time.

Most bootfittings take about 2.5 hours, and your boots will typically be ready the same day. In rare cases, additional modifications may require more time.

No! However, we cannot offer our one-year fit guarantee on boots not purchased from us.

We offer a one-year boot fit guarantee, allowing for free adjustments. If the fit is still not right, we’ll exchange the boots for a pair that works better.

Your deposit will be applied to the fitting cost.

If you cancel within 24 hours, your deposit will be refunded. You may also reschedule for a later date.

Rentals

Appointments are not required but strongly encouraged during peak season.

We rent skis, snowshoes, and cross-country skis.

Other Questions

Your skier type is determined by an algorithm based on your age, height, weight, ability level, and boot length.

Of course! While every ski area has something to offer, we’d be happy to help you plan your next adventure.

We do not sell lift tickets directly, but we offer free discount vouchers for Palisades Tahoe. Stop by the shop to pick one up!

Reach us at (510) 527-6411 or email us at [email protected].

Find us on Facebook, Instagram, TikTok, and YouTube by searching “California Ski Company” or “CalSkiCo.”

Bonus Question

While Greg is busy as president of our local ski shop, he’s always exploring new opportunities. For now, the ski industry remains his top priority!