Shop Hours & Location
Where are you located?
We are located at 843A Gilman Street, Berkeley, California 94710.
What are your hours?
We are open Thursday through Monday, 10 AM to 6 PM. Holiday hours may vary—please check our website, follow us on social media, or call us for updates.
Do you have an online store
Yes! Currently, our apparel is available online, with additional products coming soon
Purchases & Returns
What is your return policy?
We accept returns within 30 days of purchase, provided items are unused and in their original condition. Custom-fitted items are non-refundable.
Do you offer warranties on your products?
Yes, most of our products come with manufacturer warranties. Contact us for specific details regarding your purchase.
Can I purchase gift cards?
Yes, we offer gift cards both in-store and online—perfect for ski and snowboard enthusiasts!
General Store Questions
What products do you sell?
We carry a wide selection of skis, boots, bindings, poles, helmets, gloves, goggles, wax, bags, boot dryers, and tuning tools.
What brands do you carry?
We stock top brands, including Armada, Atomic, Black Diamond, Blizzard, Dalbello, Elan, Fischer, Head, K2, Kästle, Lange, Nordica, Phaenom, Salomon, Stöckli, Tecnica, Völkl, and more!
Do you have touring and backcountry gear
We currently carry hybrid ski equipment designed for skiers looking to explore backcountry terrain. We do not sell “true” touring gear at this time.
Do you sell snowboards?
At this time, we are a ski-only shop. However, who knows what the future holds!
Do you sell used or demo equipment?
We occasionally sell used equipment during our Fall Parking Lot Sale, held in late August or early September.
Do you take in used equipment?
No, but we can help you find ways to repurpose or dispose of old equipment responsibly.
Do you sell kids ’equipment?
We offer accessories for children, such as gloves, goggles, and helmets. While we don’t sell kids ’skis, we have a great rental selection, including seasonal rentals.
Are you hiring?
Yes! We’re always looking for ski and outdoor enthusiasts to join our team. Visit our Jobs page for more details
Do you have a loyalty or rewards program?
Yes, sign up for our mailing list or follow us on social media to receive exclusive offers and discounts.
Bootfitting
Do I need an appointment for bootfitting?
Yes, bootfitting is by appointment only. Walk-ins are not accepted at this time.
How long does a bootfitting take?
Most bootfittings take about 2.5 hours, and your boots will typically be ready the same day. In rare cases, additional modifications may require more time.
Do I need to purchase boots from California Ski Company to get fitted?
No! However, we cannot offer our one-year fit guarantee on boots not purchased from us.
What if I’m not satisfied with my bootfit?
We offer a one-year boot fit guarantee, allowing for free adjustments. If the fit is still not right, we’ll exchange the boots for a pair that works better.
What happens with my appointment deposit?
Your deposit will be applied to the fitting cost.
What if I miss or cancel my appointment?
If you cancel within 24 hours, your deposit will be refunded. You may also reschedule for a later date.
Rentals
Do I need an appointment for rentals?
Appointments are not required but strongly encouraged during peak season.
Do you only rent skis?
We rent skis, snowshoes, and cross-country skis.
Other Questions
What is my skier type?
Your skier type is determined by an algorithm based on your age, height, weight, ability level, and boot length.
Can you recommend ski areas?
Of course! While every ski area has something to offer, we’d be happy to help you plan your next adventure.
Do you sell lift tickets?
We do not sell lift tickets directly, but we offer free discount vouchers for Palisades Tahoe. Stop by the shop to pick one up!
How can I contact you with additional questions?
Reach us at (510) 527-6411 or email us at [email protected].
How do I follow you on social media?
Find us on Facebook, Instagram, TikTok, and YouTube by searching “California Ski Company” or “CalSkiCo.”
Bonus Question
Will Greg Whitehouse run for president?
While Greg is busy as president of our local ski shop, he’s always exploring new opportunities. For now, the ski industry remains his top priority!